§ · Cancellation & Refund Policy
§ · PARAM AYURVEDICS believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
• Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
• PARAM AYURVEDICS does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
• In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 Days days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by the PARAM AYURVEDICS, it’ll take 1-2 Days days for the refund to be processed to the end customer
Return
Product must be returned to us within 10 days from the date it has been delivered to the customer. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.
Refund
Once the Product is received to the company successfully, PARAM AYURVEDICS will instantly initiate the refund to your source account or chosen method of refund.
Refund and Cancellation for Service Provider Company
Due to service providers in nature “NO REFUND”, “NO CANCELLATION” will be entertained once the Payment has been made.
Cancellation Policy
Customers can CANCEL order only before the Order has been shipped/Dispatched. After the Product/s have been shipped, The Customer CANNOT Cancel the Orders. However, return is possible for all orders/products.
Shipping & Delivery Policies -
PARAM AYURVEDICS ships its products to almost all parts of India. Orders placed will be shipped within 24* hrs. We ship on all days except Sunday and National Holidays.
For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays). For other areas the products will be shipped through INDIA POST and may take 1-2 weeks depending on location. At times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which PARAM AYURVEDICS is not liable and would request its users to cooperate as PARAM AYURVEDICS continuously tries to nought such instances. Also, PARAM AYURVEDICS reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s) to your source account.
Contact Us: -
PARAM AYURVEDICS
MEHTA BUILDING, 4, CHITRAKUT DHAM SOCIETY, AXAR MARG, RAJKOT – 360 001 GJ INDIA
CONTACT NO: (+91) 6352 977 845
EMAIL – sales@paramayur.in